CRITERIA
See below criteria used to judge the President’s Awards:
President’s Award Employee of the Year 2024
Five criteria used to judge this award are:
- Work related knowledge and skills
- Teamwork / collaboration
- Quality customer service
- Communication – internal / external
- Innovation / Initiative
President’s Award Employer of the Year 2024
Five criteria used to judge this award are:
- Workplace culture
- Leadership
- Employee education, training and personal development
- Employee health, safety and satisfaction
- Social and environmental responsibility
The criteria in both awards will be scored using the following scoring matrix.
| Score | Criterion |
| 3 | Exceptional aspect of work performance supported by evidence in submission |
| 2 | Aspect of work performance supported by evidence in submission |
| 1 | Noted aspect of work performance no supporting evidence in submission |
| 0 | Not noted in submission |
Category awards
Four criteria used to judge this award are:
- Improvements to business
- Skill development
- Reduce environmental impact
- Deliver excellent customer service
The criteria for these awards will be scored using the following scoring matrix. Each criteria is worth up to 25 percent.
| Improvements to business | 21-25 | Recent, innovative business improvement[s] planned and implemented that improved business performance with supporting evidence in the submission |
| 16-20 | Business improvement[s] planned and implemented that improved business performance with supporting evidence provided in the submission | |
| 11-15 | Business improvement [s]identified and implemented with supporting evidence provided in the submission | |
| 6-10 | Business improvement[s] identified but no supporting provided evidence in the submission | |
| 0-5 | No or ill-defined business improvement[s] noted in the submission |
| Skill development | 21-25 | Recent, quality-assured skill development activity/program delivered to management and/or staff that improved business performance with supporting evidence in the submission |
| 16-20 | Skill development activity/program delivered to management and/or staff that improved business performance with supporting evidence in the submission | |
| 11-15 | Skill development activity / program identified and implemented with supporting evidence provided in the submission | |
| 6-10 | Skill development activity / program identified but no supporting provided evidence in the submission | |
| 0-5 | No or ill-defined skill development activity / program noted in the submission |
| Reduce environmental impact | 21-25 | Recent, quality-assured environmental management initiative[s] that improved environmental performance with supporting evidence in the submission |
| 16-20 | Environmental management practices that reduce environmental impact with supporting evidence in the submission | |
| 11-15 | Environmental management practices identified with supporting evidence provided in the submission | |
| 6-10 | Environmental management practices identified but no supporting evidence provided in the submission | |
| 0-5 | No or ill-defined environmental management initiatives or practices noted in the submission |
| Deliver excellent customer service | 21-25 | Recent, customer service initiative[s] planned and implemented that led to the delivery of excellent customer service with supporting evidence in the submission |
| 16-20 | Customer service practices that deliver excellent customer service with supporting evidence in the submission | |
| 11-15 | Customer service practices identified with supporting evidence provided in the submission | |
| 6-10 | Customer service practices identified but no supporting evidence provided in the submission | |
| 0-5 | No or ill-defined customer service initiatives or practices noted in the submission |
JUDGING
Member applications are judged on their application submission and audited independently.
Audits
Spot audits are randomly selected during the judging period from 2-19 April 2024. Not all applications are audited on-site. Members may be contacted to demonstrate what has been submitted in their application.
Once the auditing process is complete and the results reviewed, finalists will be notified from Friday 26 April 2024.
Automotive Industry Award winners will be announced at the 2024 VACC President’s Gala Dinner on Saturday 29 June 2024 at Palladium, Crown Melbourne.